PM dzen #3

After the defense of the project, a sad Lin-Chi complained to teacher Lian:

- Teacher, I spend a lot of energy, my own and the team's. Always looking for the best option. But the customers aren't happy. According to them, it's not what they want. Teach me to understand customers.

- Lyan, you're still young and think you're smart and independent," the teacher replied, "but the client knows his business better than anyone else. Be a bore: ask and listen very carefully. And then you will be able to give your client exactly what he needs. And that is priceless.